Introducing a voluntary standard for customs intermediaries

This consultation is seeking views on the introduction of a voluntary standard for customs intermediaries. This consultation follows on from the 2022 Call for Evidence: An Independent Customs Regime and the measures complement wider transformational changes at the border that the government has committed to delivering as set out in the 2025 Border Strategy.

This will seek views on:

• the objectives of a voluntary standard, and what format it could take​
• how a voluntary standard could be designed and implemented​
• the potential content of a voluntary standard​
• training and educational offerings for the intermediary sector, which would support the introduction of a voluntary standard ​

This consultation will be of interest to customs intermediaries, traders (particularly those who use or are considering using a customs intermediary), and any other members of the border industry with an interest in and/or understanding of the customs intermediary sector.

HMRC will be holding webinars regarding this consultation where policy officials will explain further the scope of the consultation and the consultation process. If you would like to attend one of these webinars, please contact HMRC by emailing customsintermediariesconsultation@hmrc.gov.uk.