Creating awareness for residential leaseholders about the government approved redress scheme
This discussion paper looks at ways to raise awareness with residential leaseholders about taking a complaint against their property manager to a government approved redress scheme.
Detail
A discussion paper on including information about the right for residential leaseholders to seek redress against their property manager from the government approved redress scheme to which their manager belongs to, as part of the existing (prescribed) Summaries of Rights and Obligations sent to leaseholders with demands for service charges and administration charges.
Documents