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Improving the code of practice for victims of crime

We are seeking views on making victims' entitlements easier to understand and enable better support for victims.

Last fetched 03 May 2026 · gov.uk
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Overview

This consultation sets out the government’s plans to reform the victims’ code to give victims clearer entitlements from criminal justice agencies and to better tailor service to individual need. It is aimed at all criminal justice agencies, victims of crime and businesses.

The consultation paper covers:

  • victims’ entitlements
  • duties on criminal justice agencies
  • specific entitlements for children and young people
  • the Victim Personal Statement
  • businesses
  • information on restorative justice
  • means of redress (complaints process)

The consultation paper invites views on the proposals outlined above, specifically in relation to the questions summarised on pages 28-30 of the document.

Consultation events

We will also be providing people who are interested with the opportunity to discuss the proposals contained in the consultation paper at 2 open consultation events (places must be booked in advance):

  • London: Broadway House Conference Centre, Westminster, 10am-1pm, 15 April 2013
  • Leeds: the Queen, City Square, 10am-1pm, 30 April 2013

The focus of these events will be to gather a wide range of views of our proposals, from those working with victims to victims of crime themselves. If you are interested in attending either of these events please email: partners@justice.gsi.gov.uk

Young persons’ web-chat

On 18 April at 6pm we are also holding a web-chat, hosted by NSPCC and open to 13-18 year olds, on the separate section for children and young people in the victims’ code. Any 13-18 year olds interested in taking part should email partners@justice.gsi.gov.uk for details on how to join. There is a verification process.

Documents
Improving the code of practice for victims… · Order Paper · Order Paper